Terms and Conditions
Payment due upon completion of work.
Interest may be charged if payment is not received within 14 days of invoice.
An extra charge may apply where appliances pose complications and / or require further investigation.
A reduced rate may apply where there is more than one appliance.
If on arrival at a property, a sweep is unable to carry out the
Terms and Conditions
work, a call out charge will apply.
It is the householder’s responsibility to move or protect any valuables, furniture or carpet whilst the chimneys are being swept and the sweep shall not be held responsible for any damage caused.
The Sweep Is Not Authorized To Remove Or Dispose Of Any Waste Occurred From Sweeping.
The householder/landlord is responsible to ensure that the chimney is swept often enough: To maintain the stack, flue, appliance and all attachments, cowls, aerials, etc., in good and safe condition; And to inform the sweep of any change of use, alteration, or anything that may effect the sweeping process, or the sweep’s safety.
Your sweep can only use his/her judgement and experience during sweeping to advise on the condition of your chimney or appliance. Information and / or advice supplied by the sweep should not be relied upon in any way. Chimneys are affected by weather, the way they are used and kept and many other factors not known to your sweep.
The sweep shall not be held responsible for any damage caused to any subsequent damage caused by loosening or falling of any such item.
Regular sweeping is important for whatever type of fuel is used
The recommended frequency of sweeping, for all types of application, is at least once per burning season during normal use. If wood and/or house coal is used, the chimney may need sweeping more often. Tarry Chimneys present a higher risk of chimney fires, as tar can not always be detected or totally removed by regular sweeping. Loose Liner will continue to fall from older chimneys and sweeping will not alter this. Serious cases will need relining.
Disclaimer: The information on the certificate of sweeping is for guidance only and does not act as a warranty or guarantee that any fireplace, heating appliance, boiler, flue or chimney stack is safe or in good condition.